Support
Something not working, or not sure where to find it? Write to us. We usually reply within two business days.
Questions
How do I restore a previous purchase?
In the app, open Lusk Premium and tap Restore purchases. Make sure you’re signed in with the same Apple ID or Google account you paid with.
Does Lusk work offline?
Your saved recipes, shopping list, pantry and meal plan are there without a signal, and changes sync once you’re back online. Importing recipes, Luskoun and the other AI features need a connection.
What is TestFlight?
Apple’s official app for trying apps before release. Get it from the App Store, open our link and Lusk installs like any other app.
Is Lusk on Android?
In beta on Google Play for now. We’re working on the full release.
Where can I save recipes from?
Any website, Instagram (when the recipe is in the caption), YouTube, a photo or text. TikTok isn’t supported yet.
What if the page has no recipe?
Lusk tells you it couldn’t find one, and nothing is saved.
Who is Luskoun?
The planning assistant in Lusk. Tell him what you need and he builds a week of meals from your recipes, pantry and Discover, adds it to your Meal Planner and prepares the shopping. He can also write or adapt a recipe. He’s part of Premium.
What does Luskoun send to the AI?
For planning, only the text of your conversation, today’s date and the titles of the meals in the draft. Lusk works out which meals to suggest on your phone, so your recipes, pantry and profile stay with you. When you ask him to write or change a recipe, he also sends that recipe, your allergies and, for “from what I have”, a few pantry item names. We use the paid tier of Google Gemini. Switch Luskoun off in Settings → Artificial intelligence.
Do I need Premium to share shopping with my family?
No. Sharing a household (shopping list, pantry and meal plan) is free.
How do I cancel?
In iPhone Settings tap your name, then Subscriptions, and choose Lusk. You can cancel any time.
How do I delete my account?
In the app’s Settings, or follow the steps on the Delete account page.
More information
- Privacy PolicyWhat personal data Lusk processes, why, who receives it and what rights you have.
- Terms of UseThe rules for using Lusk, the Premium subscription and the content you add to the app.
- Report contentA recipe or photo that doesn’t belong in Lusk.
- Delete accountHow to delete your account, even without the app.